Shipping policy

At Charlize Rose, we aim to get your purchase to you as quickly and efficiently as possible. Please take a moment to review our shipping terms below:

Standard Shipping – Australia

  • A flat rate of $10 applies to all regular postage within Australia.

  • FREE shipping is available for orders over $250 AUD (excluding international and bulky/oversized items).

  • Please allow 3–7 business days for delivery.

  • All orders are sent with tracking so you can follow your parcel’s journey.

Bulky or Oversized Items

  • Some items may incur additional shipping fees due to their size or weight.

  • If this applies, we’ll contact you prior to dispatch to confirm any extra charges.

International Shipping

  • We offer international shipping at a flat rate of $25.00 AUD.

  • Please note, international orders do not qualify for free shipping.

  • Delivery times may vary depending on destination and customs processing.

Click & Collect – Port Macquarie

  • Click & Collect is available during business hours from our boutique in Port Macquarie.

  • You will receive a notification when your order is ready for collection.

If you have any questions about shipping or your order, please don’t hesitate to contact us—we’re here to help!